In the labyrinth of workplace discourse, conversations often gravitate towards the negative aspects of management—stories of neglectful bosses, micromanagers, or even outright abusive supervisors are frequently exchanged over coffee breaks or commutes home. Yet, amidst the tales of managerial missteps and frustrations, one question often remains unexplored: What truly defines a good manager? While the traits of ineffective leaders may dominate discussions, it's equally imperative to shed light on the qualities that distinguish exceptional managers—the ones who inspire, empower, and cultivate thriving teams. So, let's embark on a journey to unravel the enigmatic qualities of a good manager, illuminating the traits that elevate leadership from merely adequate to truly outstanding.

1- Empathy and Supportive Attitude:

  • Good managers care about their team members on a personal level.
  • They actively assist in their professional growth and offer valuable feedback.

2- Regular One-on-One Meetings (1-1s):

  • An essential feature of a healthy working relationship.
  • Scheduled predictably for effective planning.
  • Not solely controlled by the manager; employees are encouraged to contribute topics for discussion.

3-Feedback Culture:

  • Constructive feedback is provided promptly, not just during formal performance reviews.
  • Recognition of both accomplishments and areas for improvement.
  • Public praise and private criticism ensure effective communication.

4-Advocacy and Guidance:

  • Managers act as allies, helping employees navigate career progression and interpersonal challenges.
  • They provide clarity on promotion criteria and support individuals in achieving their goals.

5-Value Clarification:

  • Managers elucidate the significance of employees' work within the broader organizational objectives.
  • Even mundane tasks gain purpose when their contribution to overall success is understood.

6-Resource Facilitation:

  • Managers aid in accessing training and developmental opportunities.
  • They guide individuals through processes such as promotion packet preparation.

7-Promotion of Proactivity:

  • Encouragement for employees to seek solutions rather than dwell on problems.
  • Expectation for individuals to drive their own growth and development.

8-Respect for Work-Life Balance:

  • While supportive, managers recognize the individual's responsibility in achieving balance.
  • Understanding of personal boundaries and commitments outside of work.

9-Effective Leadership Beyond Technical Skills:

  • Being a proficient engineer doesn't automatically translate to effective management.
  • Strong managers understand and navigate organizational politics while fostering a collaborative environment.

In essence, a good manager transcends mere supervision; they foster an environment of trust, growth, and mutual respect. By embodying these qualities, they not only enhance team performance but also cultivate a culture of continuous improvement and support.

Reference: The Manager's Path: A Guide for Tech Leaders Navigating Growth and Change by Camille Fournier - May 2017